Support & FAQ

Official App Store Support Desk • info@ppmb.org

Direct Developer Support

Need help with setup, restoring your StoreKit purchase, or want to suggest a new feature? Reach out directly via email:

Frequently Asked Questions

How do I restore my Theme Pass purchase?

Open Nownote > tap the Gear icon (Settings) > tap "Restore Purchases". Apple will securely verify your receipt and immediately unlock your themes across all your devices.

How do interactive widgets work?

On iOS 17+, long-press your Home Screen, tap the + button, search for Nownote, and choose your widget size. You can tap checkboxes, stamp timestamps, and add tasks directly from your Home Screen.

Where is my note data stored?

All your notes and archives are stored exclusively on your device within a sandboxed App Group container. Nownote does not use external servers or cloud accounts.

What URL scheme is supported?

Opening nownote://type immediately opens the app, places the cursor at the end of your text, and focuses the keyboard in 0ms.